How Infinity from Marvin® Became #1 in Customer Satisfaction

How Infinity from Marvin® Became #1 in Customer Satisfaction

Recently, J.D. Power conducted their 2019 Windows and Patio Doors Satisfaction study, which measures customer satisfaction based on three performance factors: appearance and design, operational performance and durability, and warranty. According to the results of the study, the company that came out on top and attained #1 in customer satisfaction is Infinity from Marvin®.

Read on as general contractor 3JM Exteriors, Inc. reveals how Marvin Infinity products deliver on each of the J.D. Power study’s three performance factors.


Marvin’s Infinity products are made of Ultrex® fiberglass, which has the strength that helps it deliver narrow window and door profiles for expanded views and more daylight. This means that not only will you get a better view of the outdoors but you’ll also be able to save a significant amount on your electric bills as the increased daylight allows you to rely less on artificial lighting. Apart from that, it’s also manufactured with an acrylic finish that allows it to be fade resistant and be virtually maintenance-free.


As stated before, Marvin Infinity products are made with Ultrex fiberglass, a durable material that expands 87% less compared to vinyl. This means that by installing Infinity from Marvin as your window replacement product, your new window can resist expansion and contraction no matter the climate of your area. It’s also eight times stronger than vinyl, which makes it resistant to leaks, seal failures and stress cracks.


In terms of warranty, on the other hand, Marvin Infinity products are guaranteed to be paired with a Lifetime Limited Warranty that will be in effect for as long as you own your home, allowing you to repair or replace your windows at no cost to your own if needed.

Need a siding repair expert to conduct some work on your home? Don’t hesitate to turn to 3JM Exteriors, Inc. When it comes to window installation and siding replacement services, we are your leading service provider and we won’t let you down! Give us a call at (630) 985-6494 or fill out our contact form to get a FREE quote. We serve homeowners in Naperville, IL, and other nearby areas.